Encourage repeat business

It is common knowledge that getting a new customer costs a business owner many times more than selling to an existing one. Customers join loyalty programs to receive discounts, free gifts and exclusive offers – and this makes them much more likely to shop with you on an ongoing basis.

Increase brand awareness

The loyalty card or keychain or other medium used to identify a loyal customer or “VIP Member” exposes your brand to anyone who sees the card and also creates an aura of membership with benefits that may be attractive to friends or colleagues of your customer. This effect can be extended further through special member offers in-store or in public advertising.

Many reward program options

Whether it’s a earn points program, a punch-out card, or a Gift Card reward mailed to your loyal customers, OnSite’s Loyalty & Rewards module is highly customizable yet simple to design and can be setup to support the most appropriate  program for the industry you’re in. Promote repeat sales by defining exactly how customers can earn and spend points. You can even offer products that can only be purchased with points.

Loyalty & Rewards data such as point balances and products purchased by a customer can be used in any NetSuite report or saved search for deeper analysis. By monitoring members, rewards and trends, you can adjust your program accordingly.

Manage and track in NetSuite